Ebna SA Textiles (Pty) Ltd

General Terms & Conditions

1. Payments

• Strictly EFT payments only will be accepted into the following account:

Bank: FNB
Account Name: Ebna SA Textiles (Pty) Ltd
Account Number: 62930172672
Branch Code: 250062
Account Type: Current Account

• A 70% deposit is required before any order can commence, as fabrics and materials are purchased according to the client’s order requirements.
• Production will only begin once funds have reflected and cleared in our bank account.

2. Quotations, Samples & Artwork Approval

• Clients are responsible for carefully reviewing and approving all artwork, including:
  • Spelling
  • Colours
  • Sizes
  • Dimensions
  • Logo placement and design
• Once artwork has been approved and signed off by the client, Ebna SA Textiles (Pty) Ltd will not be held liable for any errors thereafter.
• Any additional costs incurred due to approved errors will be for the client’s account.
• Minimum order quantity is 10 units.
• No production will commence until these Terms & Conditions have been signed and accepted.

3. Refunds & Cancellations

• Should a client decide to cancel an order, a 30% cancellation fee will apply.
• The remaining 70% of the amount paid will be refunded to the client.
• Once artwork and production approval have been signed off, the 30% cancellation fee remains applicable.

4. Turnaround Time

• Standard turnaround time is approximately 14 to 30 working days, subject to normal operating conditions.
• Delays caused by circumstances beyond our control, including strikes, supplier delays, or unforeseen events, may affect production timelines.

5. Acceptance of Terms

Please read and sign these Terms & Conditions carefully.
Kindly keep a copy for your records and email the signed copy to:

info@ebnasatextilescc.com

Ebna SA Textiles (Pty) Ltd Management